Privacy Policy
At QARTZ Organics, we respect your privacy when you provide us with information through our website, qartzorganics.com. It’s important for you to know what information we collect during your visit and how we use it. Your visit to this site is subject to this Privacy Policy and our Terms and Conditions. This Privacy Policy was last updated on September 1, 2024.
1. Information We Collect
We collect personal information only when you provide it, such as when placing an order or subscribing to our mailing list. This information is used to process your order and enhance your experience on qartzorganics.com.
The personal information we collect may include:
- Contact details (name, postal address, email address, and phone number)
- Age and date of birth
- Gender
- Payment details (card number, expiration date, billing and delivery address)
- Your skincare concerns
- Contact details of friends or others you want us to reach out to
- Content you provide (e.g., photos, articles, comments)
- Information from social networks or mobile apps (such as your name, profile picture, location, friend list, or other details provided during sign-up)
By providing this information, you consent to our collection and use of it. If you provide us with information about others, ensure you have their consent to do so. If you prefer not to share any personal information, please refrain from providing it, noting that this may prevent you from making purchases on our site.
2. Use of Personal Information
We use your personal information to:
- Send you promotional materials or other communications
- Provide services and process your transactions
- Respond to your inquiries
- Communicate with you about events, contests, surveys, and offers
- Improve our business and services (e.g., product development, analytics, internal functions)
- Comply with legal requirements and industry standards
We may also use your information for other purposes as disclosed at the time of collection.
When you interact with us online, we use cookies to enhance your experience and facilitate transactions. Cookies are temporary data files that help identify your computer to our server.
If you contact us, such as by placing an order or reaching out to Customer Service, we may use your information to follow up on your request or address service-related issues. For example, you will receive an order confirmation email after placing an order. We may also respond to any product questions or concerns you raise.
To provide personalized skincare advice and services, we may tailor the information you receive from us, including marketing communications, to be relevant to you. If you opt-in, we may use your details to send newsletters, surveys, or information about promotions. If you decide you no longer wish to receive these communications, you can change your preferences at any time by managing your account, clicking the ‘unsubscribe’ link in our emails, or emailing us directly.
We implement security measures in line with industry standards to protect your personal information, which is stored in the USA. Note that our website logs you out after 30 minutes of inactivity. While we strive to protect your information, we cannot guarantee against errors in transmission or unauthorized acts of third parties. We may disclose information if required by law or to protect the safety of our users.
3. Minors Under 18
Minors are welcome to browse our site but cannot provide personal information, register, or make purchases. We do not knowingly collect data from minors. If a minor has provided personal information, a parent or guardian may contact us to have this information deleted.
4. Consent
By using qartzorganics.com and providing your personal information, you consent to the practices described in this policy. We may update this Privacy Policy from time to time. Please check back periodically for changes. Updates will not apply to previously collected information without your consent.
5. Contact Us
We aim to ensure your experience on qartzorganics.com is exceptional and that your privacy is respected. If you have any questions or concerns about our privacy practices, please contact us at info@qartzorganics.com.
Thank you for visiting QARTZ Organics!